Privacy Policy

Shortcastle Technologies Pvt Ltd ("us", "we", or "our") operates the shortcastle.com and the associated apps such as chesslang.com.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions and Explanations

DefinitionsExplanation
ServiceService means the shortcastle.com website operated by Shortcastle Technologies Pvt Ltd.
Personal DataPersonal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage DataUsage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
CookiesCookies are small pieces of data stored on your device (computer or mobile device).
Data ControllerData Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Types of Data Collected

  1. We collect information through your use of the Services. When you > visit or use our Services, including when you browse the Website > or any User Website, register a User Account, edit your User > Website and upload information and content, and/or download and > use any ShortCastle Apps and/or Mobile Apps, we are aware of it and > will usually gather, collect and record such uses, sessions and > related information, either independently or with the help of > third-party services, including through the use of “cookies” and > other tracking technologies.

  2. We collect information which you provide us voluntarily. For > example, we collect the Personal Information you provide us when > you register to our Services; when you sign in to our Services via > third party services such as Facebook or Google; when you place > purchases and/or register domain names; when you submit or upload > such Personal Information as you use any of our Services; and/or > when you contact us directly by any communication channel (e.g., > ShortCastle’s support tickets, emails). 

  3. We also collect information from third party sources as described > under the heading “Service Providers” below.

    Users-of-users’ information

  • ShortCastle may collect, store and process certain Non-personal and Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and at their direction. For example, each of our Users is able to import their e-mail contacts from third party services like Gmail, or otherwise collect and manage contacts via their User Website. Such contacts are then stored with ShortCastle, on the User’s behalf.

  • For such purposes, ShortCastle serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation) of such Users-of-Users Information. The Users controlling and operating such User Websites shall be considered as the “Controllers” of such Users-of-Users Information, and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions.

  • You are responsible for the security, integrity and authorized usage of your Users-of-Users’ Personal Information, and for obtaining consents, permissions and providing any fair processing notices required for the collection and usage of such information.

  • ShortCastle cannot provide legal advice to Users or their Users-of-Users, however we do recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites, in accordance with the applicable laws and regulations, and that all Users-of-Users carefully read those policies and make sure that they consent to them.

  • If you are a visitor, user or customer of any of our Users, please read the following: ShortCastle has no direct relationship with the individual Users-of-Users whose Personal Information it processes. If you are a visitor, user or customer of any of our Users, and would like to make any requests or queries regarding your Personal Information, please contact such User(s) directly. For example, if you wish to access, correct, amend, or delete inaccurate information processed by ShortCastle on behalf of its Users, please direct your query to the relevant User (who is the “Controller” of such data). If requested to remove any Users-of-Users’ Personal Information, we will respond to such request within thirty (30) days.

Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To further develop, customize and improve our Services, based on > Visitors’ and Users’ common or personal preferences, experiences > and difficulties;

  3. To provide our Users with ongoing customer assistance and technical > support;

  4. To be able to contact our Visitors and Users with general > or personalized service-related notices and promotional messages > (as further detailed in Section ‎10 below);

  5. To facilitate, sponsor and offer certain contests, events and > promotions, determine participants’ eligibility, monitor > performance, contact winners and grant prizes and benefits;

  6. To create aggregated statistical data and other aggregated and/or > inferred Non-personal Information, which we or our business > partners may use to provide and improve our respective services;

  7. To enhance our data security and fraud prevention capabilities;

  8. To comply with any applicable laws and regulations.

We will only use your Personal Information for the purposes where we are satisfied that:

  1. our use of your Personal Information is necessary to perform a > contract or take steps to enter into a contract with you (e.g. to > provide you with a website builder, to provide you with our > customer assistance and technical support), or

  2. our use of your Personal Information is necessary to comply with a > relevant legal or regulatory obligation that we have, or

  3. our use of your Personal Information is necessary to support > legitimate interests that we have as a business (for example, to > maintain and improve our Services by identifying user trends and > the effectiveness of ShortCastle campaigns and identifying technical > issues), provided it is conducted at all times in a way that is > proportionate, and that respects your privacy rights.

Legal Basis for Processing Personal Data under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Shortcastle Technologies Pvt Ltd legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Shortcastle Technologies Pvt Ltd may process your Personal Data because:

  • We need to perform a contract with you

  • You have given us permission to do so

  • For payment processing purposes

  • To comply with the law

Retention of Data

Shortcastle Technologies Pvt Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Shortcastle Technologies Pvt Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to the India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Shortcastle Technologies Pvt Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Shortcastle Technologies Pvt Ltd involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Shortcastle Technologies Pvt Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Shortcastle Technologies Pvt Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Shortcastle Technologies Pvt Ltd

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

Security of Data

The security of your data is important to us, but remembers that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Shortcastle Technologies Pvt Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

You can edit your ShortCastle.com account information at any time. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Shortcastle Technologies Pvt Ltd relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: support@shortcastle.com